Part-Time Medical Receptionist

Our client is looking for a Part-Time Medical Receptionist to cover 6 Months Maternity.

The successful candidate will be required to assist in the provision of an efficient and helpful reception service for all practice patients and quickly become an effective member of the overall surgery administrative team. Knowledge of General Practice and its role within the immediate health service would be beneficial.

Training will be provided for the successful candidate if necessary. Complete confidentiality, the ability to communicate at all levels and a flexible approach is essential, as is a pleasant and calm manner when dealing with the public. Staff may be asked to work at other sites in exceptional circumstances and subject to the exigencies of the Surgery.

Duties:

* To ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
* Deal with all general enquiries, explain procedures and make new and follow-up appointments.
* Maintain appointment system and monitor flow of patients into consulting rooms.
* Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
* To explain Surgery arrangements and formal requirements to new patients and those seeking temporary cover and to ensure procedures are completed.
* Respond to all queries and request for assistance from patients and visitors.
* Respond to patient requests for home visits.
* Ensure reception and waiting areas are kept clean and tidy.
* Assist in the registration of practice patients.

Hours:

18 hours per week.
Monday:0830 – 1230hrs
Tuesday:1400 – 1830hrs
Thursday:1330 – 1830hrs
Friday:1400 – 1830hrs

You will be expected to work additional hours to assist as required to cover the absence of other members of staff due to holidays or illness.

Whilst we would love to get back to every applicant, it is not always possible, so if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion.

We are an equal opportunities employer.
Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.