Part Time Customer Service Administrator
Full job description
Halo Personnel Ltd
Salary: £26,000 per year
Customer Service Administrator
Part-Time – 16 hours minimum per week, days and hours can be flexible to suit
WORKING FROM HOME
(must be ale to attend the office for approx. 3months initially for training)
BARNSLEY
Contact Halo Personnel for salary info and guided support through the application process
The Commercial Sales Department of a local, privately owned manufacturer of fitted kitchen, bedroom and bathroom furniture is looking to make an addition to their team. The purpose of the role is to support the Sales Force and deal with all sales queries from external customers.
In order to fulfil the role, you will need to have an excellent telephone manner, be computer literate and be capable of working under pressure to meet strict deadlines. You must also be able to demonstrate where you have undertaken administration duties as well as liaising with customers over the telephone.
Duties and Responsibilities:
* Handling telephone queries from internal and external customers
* Quoting prices and ensuring correct procedures are followed with reference to customer charges
* Processing orders and defects whilst ensuring that deadlines are achieved
* Communicating and liaising with buyers, fitters, installation Managers and despatch
Additional Info:
* Regular salary reviews – enthusiastic, hard-working staff will be rewarding financially!
* Achievable performance related targets are in place to reward you for doing your job properly
* Working in ‘Lieu time’ available
* 30 days holiday per year including 8 statutory days increasing by one extra day for each year of service
Up to 33 days (PRO RATA)
* Hours of work, 16 hours minimum (up to 37.5) – Between Mon-Thurs 08:30 – 17:00 (45 minutes lunch) Fri- 08:30 – 16:00 (1-hour lunch)
* Contributory Pension
* Staff discount on furniture
* On public transport route
* On-site canteen area and kitchen facilities
* Free parking
To apply for this job please visit definitejobs.co.uk.