Part Time Administrator

Act as receptionist/first point of contact for the department, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate.
Answer telephone calls, taking messages and passing on accurately to the relevant departments/person.
Ensure that general office supply levels are maintained.
Responsible for sorting of all incoming post and ensure distribution to the relevant departments, and to ensure that all out going post is documented. To send post recorded delivery when requested.
Promote the image of the department, checking that notices and leaflets are up to date and well presented.
Ensure that all complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriate.
Photocopying and word processing documents, letters, emails, minutes and reports when required. Post holder must have a standard level of keyboard skills and able to use Microsoft Office programmes.
Able to work on own initiative and unsupervised, within defined policies and procedures to set timescales.
Have a flexible/adaptable approach to their work in order to meet various deadlines.
Responsible for organising meetings for the department and planning any administrative work as required.
Demonstrate office systems and department requirements to new starters.
Inputting into, monitoring and printing reports from computerised

22.5 hours per week