Operations Manager – Express Parcels

Salary: £42,000 – £48,000 per year

An exciting new Operations Manager opportunity at our expanding Express Parcels client based in Nottingham

All about you:
will be friendly, hard-working and love the buzz of getting things done. They love team players at this company and are committed to providing people the technical and personal skills to progress their careers.

About us:
They think they are more than just a delivery company. They know each item tells a story and they know that for someone, somewhere, it’ll make their day, or not – if they fail! Our Express Parcels client are the specialist provider of customer-driven solutions for time sensitive, mission critical, high value and heavier items delivery. They routinely handle goods from many high street retailers and industry sectors including homeware, high street fashion, optical lenses, pharmacy items and jewellery along with legal documents, the UK Government and foreign embassies for identity documents and visas.

What will it feel like to be part of their team?

They know their people are their foundation of success. They will give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, the client will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on delivering the same goals.

Role summary:

This role is responsible for leading and managing operational aspects of the service centre on our clients products ensuring achievement of budgeted and/or targeted service, cost and quality performance measures. The successful candidate will be responsible for the effective management of all employed colleagues, third party subcontractors and owner drivers. They will manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role will drive and lead the change process to deliver a fully integrated service centre operation in conjunction with the General Manager.

Key responsibilities

Evident line management experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility.
Experience of running a multi shift logistics operation
Proven record of delivering great service to Customers and managing on-going Customer relationships.
Experience of managing a diverse workforce including sub- contractors, self- employed drivers and PAYE drivers.
Experience of managing direct cost budget.
Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar data base.
45 Routes and Management of 45 to 50 Self Employed Couriers
Collect 12,000 items a day and deliver 4,000
Manage 40 PAYE Staff working a 40 hour week covering the NG, LE and parts of DE Postcodes

Essential criteria for this role

Previous experience in the logistics or distribution industry
Additional information on this role
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.

Benefits:
Competitive Rates of Pay – £42,000 – £48,000 Basic
Holidays: 25 days + bank holidays
Pension, Life Assurance and other additional benefits
Excellent opportunities for career progression and more!