Operations Administrator

Home Information Group has an exciting opportunity for a Operations Administrator to join the team based in Derby. You will be on a full time permanent contract, with a highly competitive salary.

As our Operations Administrator you will provide support to Operations Manager and Team, delivering excellent service and support to all parties.

Responsibilities as our Operations Administrator

– Effectively support Team Leader in monitoring performance, managing quality and communicating.

– To ensure that all telephone calls are managed and/or processing is actioned to meet pre-defined service standards and quality controls

– To provide support to the Operation Team Leader and Manager including:-

– Dealing with and responding to delegated tasks

– Answer, or where necessary refer, enquiries from clients, customers and valuers

– Deputising for line management in their absence

– Provide feedback to line management

– Effective resource management

As our Operations Administrator call centre, Lending \ valuation experience would be advantageous.

If you feel you are the right candidate for the role as our Operations Administrator then please click ‘apply’ now!