Office Manager

We have an exciting for a Office Manager to join a growing business at an exciting time.

This role involves all aspects of administration and business development in the provision of support services to their customers.

As the Office Manager you will be reporting to the Managing Director and with the responsibility for overseeing both internal administrative staff and field based engineers, it will focus on management of the provision of service, calibration and repair to our existing customer base and development of the support portfolio to existing and new users. Product specific training will be provided.

The successful candidate for the Office Manager will:

* Be involved in all areas of Support and customer care for existing customers
* Oversee renewal of existing contracts
* Provide a direct report for internal administrative staff
* Manage field based engineers, overseeing diary scheduling and all aspects of maintaining customer service
* Drive new business development through the sale of services to existing and new customers
* Ensure high levels of customer care are maintained
* Produce weekly analysis of activity to report to Directors

The right Candidate for the Office Manager –

We are looking for an enthusiastic individual with a high level of self-motivation.

Desirable for this role:

* Previous experience in a customer focused role
* Strong customer facing skills and a will to help others
* Ability to manage other team members
* Strong business acumen and organization skills
* Experience of KPI’s and analytics
* Excellent written and verbal communication skills
* High level of attention to detail as required in a technical environment
* Above average working knowledge of Microsoft Office Suite

In return as the Office Manager you will be offered –

* Supportive environment and product specific training
* Competitive salary
* Commission structure
* Company pension scheme after 6 months
* Free Parking
* Office Hours.
*

Whilst we’d love to get back to every applicant, it isn’t always possible. So, if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion. Office Angels are an equal opportunities employee.

We have an exciting for a Office Manager to join a growing business at an exciting time.

This role involves all aspects of administration and business development in the provision of support services to their customers.

As the Office Manager you will be reporting to the Managing Director and with the responsibility for overseeing both internal administrative staff and field based engineers, it will focus on management of the provision of service, calibration and repair to our existing customer base and development of the support portfolio to existing and new users. Product specific training will be provided.

The successful candidate for the Office Manager will:

* Be involved in all areas of Support and customer care for existing customers
* Oversee renewal of existing contracts
* Provide a direct report for internal administrative staff
* Manage field based engineers, overseeing diary scheduling and all aspects of maintaining customer service
* Drive new business development through the sale of services to existing and new customers
* Ensure high levels of customer care are maintained
* Produce weekly analysis of activity to report to Directors

The right Candidate for the Office Manager –

We are looking for an enthusiastic individual with a high level of self-motivation.

Desirable for this role:

* Previous experience in a customer focused role
* Strong customer facing skills and a will to help others
* Ability to manage other team members
* Strong business acumen and organization skills
* Experience of KPI’s and analytics
* Excellent written and verbal communication skills
* High level of attention to detail as required in a technical environment
* Above average working knowledge of Microsoft Office Suite

In return as the Office Manager you will be offered –

* Supportive environment and product specific training
* Competitive salary
* Commission structure
* Company pension scheme after 6 months
* Free Parking
* Office Hours.
*

Whilst we’d love to get back to every applicant, it isn’t always possible. So, if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion. Office Angels are an equal opportunities employee.

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.