Internal Business Development Specialist

Business Area: Nestlé Health Science
Internal Business Development Specialist

Location: Tring – Hybrid working

Salary: £28K – £33K depending on experience + potential bonus + other fantastic benefits

Although this is a full-time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying.

Position Summary

We are currently recruiting for an exciting opportunity for an Internal Business Development Specialist to join our Sales team. Reporting directly to the Customer Development Manager, you will be working for the world’s largest food & drink manufacturer with some of the worlds most loved Supplement brands, think Solgar, Nature’s Bounty, Vital Proteins, Minami and more!

The Internal Business Development Specialist is responsible for interacting with existing and new small to medium accounts on a daily basis, to sell them the benefits of the company’s products or services and to update them on new product launches and monthly promotional programs.

A day in the life of an Internal Business Development Specialist …

Your key responsibilities will include:

• Manage an account base of existing Independent Health
• Food, Pharmacy and Practitioner customers over the phone in order to persuade them of the benefits of buying products, increasing the distribution of the 2 product ranges, attending organized events, providing Company, campaign and promotional mechanic information
• Selling in rate of sale mechanics such as Loyalty Schemes,
• Retailer Recommends and POS
• Achieve a monthly/quarterly sales target
• Minimum of 85 outbound calls per week
• Explain and clarify company news, such as: new product launches, active promotions and latest product/category updates.
• Keep customers up-to-date on discontinued lines as well as current out of stock lists
• Liaise with the field sales team
• Key in and process orders
• Carry out other Customer Development functions for this customer base e.g. returns or taking funds to release orders
• Occasionally be required to help out the CDA’s during busy times
• Maintain digital CRM account records; detailing outcomes of each call and objectives / action plans for the next call (to this customer)

What will make you successful

To be successful, you’ll have previous experience in telesales operations. You will be passionate, tenacious, results focused and enjoy working in a highly energetic and exciting environment.

In addition, you will also have:

• Efficient and effective verbal communication skills
• Good remote sales techniques
• Natural charisma – ability to come across to customers as genuinely likeable, trustworthy and interested in what they have to say
• Resilience – ability to move straight on with the next call and remain upbeat even after dealing with a difficult or
• abusive customer
• IT skills – quickly and efficiently accessing records, updating files and checking databases
• Strong organisational skills – planning monthly/daily call schedule, setting priorities, coordinating with other members of the team whether office-based or field-based
• Ability to multitask

Why Nestlé?

In the Nestlé Sales Team, we are creating an environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come. We will actively encourage you to gain different experience in a wide range of roles including our Category Development teams. We want our people to have the breadth and depth of experience and as a result an unrivalled Sales career which could lead to senior roles both in the UK and across other markets. Supported by our industry leading eBusiness and Sales Academies which develops you in all aspects of eCommerce, customer and category management, you truly can achieve your full potential whatever that might mean for you.

We will provide support and coaching to help you develop yourself in your career and as an individual, as well as offering great benefits that you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus up to an additional 12 days flex leave, bank holiday exchange, competitive pension scheme and much more.

What you need to know

We will be considering and interviewing candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

Job advert closing date   16/06/2023

At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé

We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!