Merchandiser

Salary: £30,000 per year

My client, a leading supplier of household goods including kitchenware, houseware, and electrical products to the retail sector, is seeking x 2 Merchandisers/Merchandiser Planners. One role will be to deal with Amazon customers, catalogue customers and smaller independent stores, whilst the other role will be to look after leading retailers/supermarkets across the UK. You will report into the Head of Merchandising and take responsibility for: –

* Dealing with client forecasting and carrying out forecasting on a regular basis as well as managing critical path

* Liaising with the Buying team regarding critical path and lead times

* To be responsible for the management of all post sale activity & demand planning for agreed confirmed lines/customers.

* To undertake daily trading analysis on the nominated customer accounts, ensuring availability of correct stock in the business for all live lines.

* To maintain daily contact with customers, demonstrating excellent customer service skills to maximise customer satisfaction.

* Full responsibility for ensuring on time delivery to the customers

* To advise any customer PO movement to the Buying team in a timely manner.

* Update customer specific reports and distribute them accordingly

* To maintain a clear and 100% accurate sales order book on the company’s ERP system including dates, margin, quantity & price

* Notify customers of shortages or if a product is taken off sale

* To understand the customer’s forecast model maintaining an agreed in stock position at all times and reporting any out-of-stock issues to the relevant sales executive & customer as required.

* To publish daily and weekly trading reports highlighting trends, threats and potential out of stock issues.

* To raise all received forecasts to the companies’ ERP system

* Cross ref forecast/catalogue reserves when doing stock builds and reduce as needed

* Monitor serviceability and predict reduced forecasts based on stock availability

* Update stock holding based on MintSoft figures prior to stock build as well as updating MS Navision

* Stock build – Move stock from on location to another dependent on customer demand and availability

To apply you must have: –

* Recent merchandising/demand planning experience (ideally 12 months plus)

* Forecasting experience

* Demand planning ability

* Experience of critical path

* Strong customer services experience

* Experience of using an EDI system would be ideal

* Knowledge and experience of MS Navision or MintSoft or similar would be ideal as well as MS Office

What’s on offer: –

* Free parking

* 24 days holiday plus bank holidays, plus a day off for your birthday

* Hours are 9-5 Monday to Thursday and 8-4 on a Friday

* Discount on all products

* Career progression

* Please note, this is a full-time office-based role