Legal Assistant

Legal Assistant
£14,000 + bonuses
Leeds City Centre
Permanent

Leading providers of direct legal solutions to the housing market are seeking strong Customer Service/Administrators to join their team. They are dedicated to providing a range of services to financial institutions and estate agents. These services include; remortgage, sale and purchase conveyancing and also mortgage shortfall recoveries.

They are looking for an individual to join their Remortgage legal team where success is dependent on excellent organisation and communication skills. The main responsibility is to personally manage a caseload of remortgage cases, ensuring that they are dealt with quickly, efficiently and professionally, whilst providing excellent customer service.

Full training is provided at the start of your career with them but it doesn’t stop there. They actively seek to progress their team members and promote from within to other teams throughout the business including IT, Management team and the Conveyancing teams.

Key Responsibilities:

This does not set out every responsibility but provides an overview of the main areas of responsibility.

Telephone liaison with the client, borrowers and other external institutions
Work towards the achievement of monthly completions targets whilst maintaining high quality standards.
Where possible, identify process improvements.
Identify and take ownership of potential problems, reporting the problem to your Team Leader.
Ensure that all inbound and outbound correspondence, telephone calls, faxes and emails are actioned to agreed service standards and to a highly professional level.
Update of case manager computer systems.
Correctly interpret redemption statements and search results.
Date-set of files
Draft Transfer of Equity and Deeds of Postponement.
Required Skills/Experience:

Excellent communication and customer service skills
Ability to meet tight deadlines and targets and to work under pressure.
Good team player, but also ability to work on own initiative.
Good attention to detail.
Good organisational skills.
Good data input skills.
Previous administrative/customer service/conveyancing experience.
of working in a high volume environment.

Hours of work are Monday to Friday, 9am to 5:30pm. All candidates must be able to pass a credit check.

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