Lead Reception & Operations in Hair and Beauty

Lead Reception & Operations in Hair and Beauty

Job Description

  • Permanent
  • Bournemouth, UK
  • £24,040 per annum UK / Year

Bournemouth and Poole College now have an interesting new opening for a Lead Reception & Operations in Hair and Beauty to join the team on a full time, permanent basis. In return,you will receive a competitive salary of £24,040.

At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students – we transform lives. We recognise and value our people as our most important asset in achieving each of the strategic outcomes within our College’s Strategic Plan. We believe it is through our people that an excellent student experience will be delivered, and this will have a positive impact in our local community. We value inclusion and we are committed to the promotion of equality, diversity, and inclusion, ensuring we have a diverse, skilled, and motivated workforce who are empowered and engaged. This makes our College a unique, vibrant and rewarding place to work.

About the role:

As the Lead Reception & Operations in Hair and Beauty, you will provide the support needed to ensure the operational running of the Hair & Beauty reception, dispensary and the training commercial salons; ensuring that the whole area runs smoothly and safely.

Responsibilities as our Lead Reception & Operations in Hair and Beauty will include:

  • Focusing on customer service to improve the clients’ and students’ experience
  • Performing cashing up procedures following the set guidelines
  • Working closely with the team to ensure that both Hair and Beauty meet income targets for the area
  • Utilising and monitor relevant software used by Hair & Beauty so that data is accurate and communicated to line manager and/or relevant staff
  • Monitoring stock and placing orders and maintain expenditure of budgets
  • Ensuring salons and classrooms are ready for use by lecturers and students
  • To actively work in the laundry area to ensure all towels are washed, dried and folded to meet the needs of the area.
  • Distribution of stock and sundries to meet the needs of the area
  • Working with tutors to facilitate the effective training of students on work experience in reception area
  • Ensuring College’s and HSE’s Health and Safety, hygiene guidelines and risk assessment procedures are followed and adhered to
  • As instructed by your line manager, to review Risk Assessment and update them on our records

As our Lead Reception & Operations in Hair and Beauty, you’llideally have:

  • Experience of working with IT systems
  • Following H+S procedures
  • Commercial Salon exposure experience
  • Experience with stock takes, ordering and managing budgets
  • Appropriate Level 3 Qualification in Customer Service
  • Must be willing to work up to two evenings a week and some Saturday daytimes.
  • Ability to travel between and off sites.

Benefits:

As a member of support staff at Bournemouth & Poole College you can expect to receive a market rate salary and excellent benefits including:

  • 27.5 days annual leave plus bank holidays, increasing to 30.5 after 5 years’ service with the College
  • up to 4 days leave during the Christmas closure period
  • Free parking at all of our college sites (where spaces are available)
  • Cycle to Work scheme
  • Enrolment into the Local Government Pension Scheme

If you feel you are the right candidate for this Lead Reception & Operations in Hair and Beauty role,then please click ‘apply’ now! We’d love to hear from you!

The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.

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