Kia Technology Advisor

Salary: £26,000 per year

Do you love technology and have a passion for delivering great customer service? If so, to become a Kia Technology Advisor at Bells Kia Bedford.

We are one of the fastest-growing automotive brands in the UK with one of the widest ranges of Eco cars. At Kia we believe that movement inspires ideas. Which is why we create the space for customers to get inspired and more time to bring their ideas to life. Innovation and design are accordingly at the heart of our vehicles, providing a safe, efficient and enjoyable driving experience.

Bells Kia Bedford are a well-established, family run business with 50 years history of providing great customer service. You’ll be joining a small friendly team and we can offer the right candidate an excellent opportunity to build a career in the automotive sector.

With your passion for new products, technology and customer service, you will play a key role within the dealership, becoming recognised as an expert who is proud to be a Kia Genius. You will enhance the customer experience by sharing your knowledge of products/technologies. It’s not a ‘sales’ role – instead, you’ll work with the customer to help them select the vehicle that meets their needs.

As a Kia Technology Advisor, your responsibilities will include:

Providing an engaging, warm first point of contact for customers, whether that’s in the showroom or when responding to digital enquiries.
Listening to customers to understand their needs, questions and aspirations.
Promoting the brand, products and technologies, sharing information, features and benefits in a friendly, understandable way.
Advise customers on Eco car ownership including EV grants, charging options and regenerative braking.
Supporting off-site events, acting as an ambassador for your dealership and the brand.
Supporting your knowledge and development through ongoing online and classroom-based training.
Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience at every point of contact.

We are looking for a Kia Technology Advisor who has the following skills and experiences:

A minimum grade C/4 in GCSE English and Mathematics.
A demonstrable passion for technology, with an interest in gadgets, IT and a good understanding of websites, smartphones and Microsoft Office.
Excellent customer service skills.
A full UK driving licence.
Flexibility to work varied hours throughout the week.

This role will suit someone looking to build a career in the automotive industry, if you have any previous customer service experience and/or experience within car sales or a car dealership please mention this in your CV.

As a Kia Technology Advisor, you will receive a starting salary of £26,000per year.

If this sounds like the automotive advisor role for you, click the apply link online and send an updated copy of your CV today!