IT Systems Engineer

Salary: £30,000 – £36,000 per year

Are you looking to further your career in IT? Do you want to work for a company which is small enough for you to matter, but big enough to ensure you can develop and progress? 

We are delighted to be supporting our client to find their next IT Systems Engineer. The role is Midlands based and predominantly in Derby, although there may be opportunities to go further afield. 

All candidates should not only meet the below requirements, but also have the desire to take their abilities and knowledge to the next level always striving to improve. 

Day to day roles and responsibilities of I.T Systems Engineer will include: 

• Providing customers with remote technical support 

• Visiting customer sites to complete IT service requests 

• Ensuring all actions are logged and managed via the IT helpdesk 

• Prioritising and managing your own workload to ensure the most effective customer service is provided 

• Proactively monitoring, error logging, fault tracking and problem management to ensure optimum service availability 

• Managing fundamental IT processes such as starter/leaver, asset tracking and service provisioning 

Required attributes or experience should include: 

• 1 to 3 years’ experience in an IT role 

• Full UK driving license and access to a vehicle 

• Great communication/customer service skills both verbally and written 

• Excellent attention to detail 

• Good logic and problem-solving abilities 

• Ability to work well under pressure both autonomously and as part of a team 

• Genuine interest in IT 

Desirable attributes or experience: 

• 1st line or 2nd line IT support experience 

• Networking experience with an understanding of WAN/LAN/WLAN, routing, NAT, network diagnostics 

• Windows Server (2019/2016/2012 R2/2012/2008 R2) experience with an understanding of DHCP, DNS, Group Policy, RRAS 

• Exchange Server (2016/2013/2010) 

• Office 365 

What you can achieve in return: 

• 28 days annual leave including bank holidays – Plus Christmas shutdown as extra! 

• Parking on site or paid permit for nearby car park 

• Bonus scheme based on profit 

• Bupa healthcare after qualifying period 

• Funded training courses 

• Modern offices 

• Team building 2-3 times per year – quad biking/ bowling / go karting 

Working hours will be Monday to Friday 08:30 – 17:00 (with flexibility to accommodate the needs of the business) 

Starting salary to be based upon experience, circa £30,000 – £36,000per annum.

We invite suitably experienced candidates to apply by following the appropriate links or by contacting Recruit 2 You directly who are acting as an employment agency for this hire.