IT Service Desk / Field Engineer
Full job description
West Riding Recruitment
Salary: £26,400 per year
A It Service Desk/Field Engineer is required for a asprining IT company based in Wolverhampton. This is a great position for someone that wants to expands their career in the IT engineering industry.
Duties involved:
– To take and log helpdesk calls
– To provide 1st and 2nd line technical support to a diverse array of clients
– Provide onsite support
– To be proactive when dealing with user issues
– To log and action issues identified by proactive monitoring
– To support and maintain all levels of appropriate documentation
– To assist in the maintenance and administration of hosted solutions
Essential Experience:
– Previous experience working in a role providing a high level of 1st and 2nd line desktop & server support
– Knowledge of Microsoft based server operating systems with emphasis on Windows Server 2008 / 2012 administration
– Strong knowledge of Microsoft based desktop operating system with emphasis on Windows 7 & 8,
– Working knowledge of Exchange server 2010 / 2013 & Exchange Online (Office 365)
– Experience with using and troubleshooting Outlook 2007 / 2010 within a network environment
– Experience of managing shared folders and printers in a network environment
– Knowledge of network and firewall administration, Active Directory administration – users creation, group memberships management, password management
Desirable Experience:
– Experience with DNS/DHCP/VPN/Firewalls
– Experience of group policy management
– Microsoft / certifications desirable
– Server installation / migration experience
– Terminal Server / RDS / Citrix Experience
To apply for this job please visit definitejobs.co.uk.