IT / Printer Repair Engineer

We are SCC – Specialist Computer Centres – the UK’s largest and most successful privately owned IT solutions company; we supply PC products and services to blue chip clients nationwide. Our success is firmly built upon a reputation for quality customer service and commitment to exceed customer expectations.

We now have an exciting opportunity for a committed, self-motivated IT / Printer Engineer to be based from the SCC Glasgow Office. The successful candidate will be attending customer sites to provide maintenance and warranty support for IT equipment – pc’s, lap tops, tablets and printers – mono, colour and complex multi function devices and plotters.

Main Duties of the Job:

• Repair and maintain IT and printer hardware to MFP level and associated peripherals.
• Be competent in software issues associated to all printer technologies.
• Repair and maintain hardware (Servers, PC’s, Plotters, Scanners Laptops and retail – EPOS equipment).
• Must have awareness of networking principles.
• Replacement and configuration of equipment..
• Complete part movements (RMA generation & physical movement) in real time as defined by the business process.
• Achieve targets and objectives as defined by the business.
• Utilise PDA to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time.
• Must be flexible, to work a reasonable level of overtime when required to do so.
• Must be able to embrace new technologies and adapt to change.
• Act as mentor to grade 1, 2 and 3 Engineers as and when required.

To be successful you will have gained previous experience in a similar role combined with a thorough working knowledge IT and printer technologies with, ideally accreditations from the likes of HP, IBM, Brother, HP, Ricoh etc.

• A Valid UK Licence
• Ability to gain security clearance.
• Smart and professional appearance
• Good time keeping and time management skills
• Good presentation and customer facing skills
• Good communication skills at all levels
• Keen interest in new and emerging IT technologies

If this sounds like you then apply today.

Interviews will be held in Livingston.