IT Infrastructure Manager

Position: IT Infrastructure Manager

Location: Office based at our Melton Distribution Centre, Jackson Way, Melton (near Hull), HU14 3HJ

Salary: circa £64,000

Benefits: Private pension scheme, private medical cover including cash benefit for dental and optical, income protection, life assurance, 30 days annual leave (plus option to purchase additional days).

About Us:

Heron Foods, a part of the dynamic B&M Group, has been a household name since 1979. We take pride in offering top-brand groceries at impressively low prices. Our commitment to value and quality has not only fuelled our growth but has also earned us a loyal customer base. This role is integral to maintaining our reputation as a provider of choice, ensuring our IT infrastructure is robust, secure, and efficient.

Purpose of the Role:

As our IT Infrastructure Manager at Heron Foods, you will be instrumental in managing, securing, communicating, and updating our Infrastructure Systems. This role focuses on Network Technologies, Servers, Storage Arrays, PCs, Thin Clients, and communication systems across our stores, data centres, and distribution centre, under the guidance of the Head of IT.

Key Responsibilities

• Manage the Infrastructure Team to ensure the security, maintenance, and coordination of Network Technologies, Servers, Storage Arrays, PCs, Laptops, and Thin Clients.
• Contribute to the implementation and delivery of strategic and tactical IT objectives.
• Ensure the security and efficient operation of the day-to-day network infrastructure.
• Negotiate and manage contracts with personnel and organisations as needed.
• Plan and manage daily, weekly, monthly, and quarterly IT activities, maintaining records and reports.
• Provide mentoring, support, and feedback on technology trends to team members and the IT department.
• Develop effective business relationships both internally and externally.

Qualifications:

• Degree in a relevant field.
• Professional IT qualifications or training (MSCE/CCAA/VCP/CCNP) are desirable.

Skills and Experience:

• Passion for creating clear and engaging customer communications.
• In-depth understanding of Heron Foods’ values and consumer benefits.
• Strong technological knowledge with the ability to communicate complex information effectively.
• Strategic and tactical planning skills.
• Experience in Team and Data Centre Management, project delivery, resource sourcing, and third-party management.

Technologies Exposure:

• Active Directory, Microsoft technologies, Citrix, Cisco, VMWare, Communications, EPOS, Laptops/Thin Clients/Desktops, Phone systems, Backup & DR Solutions.

Key Competencies:

• Adaptability, Client Focus, Communication, Organisational Awareness, Problem Solving and Judgment, Results Orientation, Team Working.
• Role-specific competencies include Impact and Influence, Innovation, Relationship Building, Resource Management, Self-Management, Strategic Thinking.

Join Us:

• If this sounds like the role for you, we’d love to hear from you. You’ll be joining a progressive and expanding company which offers learning and opportunity to grow. Heron Foods is an Equal Opportunity Employer committed to diversity and inclusivity in the workplace.