Internal Sales Team Manager (Hybrid)

Salary: £54,000 – £72,000 per year

Internal Sales Manager ( Hybrid) – performance manager – A sales leadership role reporting to the SD!

A hybrid sales management role – dynamic modern culture in the IT Service and Tech space

A business to business role with an excellent basic and bonus structure and genuine opportunity to drive results and make positive change!

Managing a team of 6 with growth to 10.

Our well established client are taking new energy and growth opportunities to the next level.

Offices situated between Northampton and MK – hybrid role with minimum 1-2 days per week in the office.

THE ROLE & PERSON:

• Review and agree ongoing account management KPIs

• Take responsibility for the delivery of all account management team KPIs

• Ensure marketing activity is fully aligned with the requirements of the account management team

• Review all marketing plans and activities prior to launch: Liaise with marketing suppliers to deliver all activities

• Responsible for the creation of marketing ideas and opportunities that support the delivery of all account management KPIs

• Identify, oversee, recommend and/or liaise with the Senior Management team any corporate relationship, process and/or operation that could or will impact the company’s commercial performance

• Develop and maintain a close working relationship between the technical and sales teams to ensure customer satisfaction, greater appreciation/understanding of customer needs and the (proactive) generation of new ideas/approaches/solutions that will commercially benefit our customers and/or the company.

• Maintain and develop the technical knowledge and expertise of the account management team

• Maintain and develop the sales and account management capability of the account management team

• Support colleagues to develop and deliver presentations of company products, services and solutions to current and potential customers

• Maintain the ongoing customer contact strategy of the account management team

• Participate in sales events as required: internal and external events

• Accurately maintain sales activity records to support account management team reports

• Liaise with other members of the company management team to ensure raised awareness of successes, issues and opportunities

• Ensure customer service satisfaction and good customer relationships

• Pro-actively monitor competitors, market conditions and product development: and share findings with the account management team

You will have been in a Sales Management position in your last role and be an excellent communicator and be able to manage sales and account management professionals in a modern dynamic way. You must be inquisitive, pro active and in it for the longer term.

This is a great role with a well-established company, experienced new growth to take it to the next level!

Ask for more info and please send your CV asap – This role is exclusively with Duval.