Ict Helpdesk Administrative Assistant

ICT Helpdesk Administrative Assistant
Northumberland College
Salary �13,147-�15,658 pa

Our client has two main campuses at Ashington and Kirkley Hall and centres at Hexham and Berwick.

They offer hundreds of full-time and part-time courses, work with students aged 14-18, mature students, higher education students and employers from numerous industry sectors.

The ICT Team supports, develops and maintains the College ICT Infrastructure. We operate a help desk response system and service to the users of the network.

The post holder will be expected to have a flexible approach to working and will be required to provide this service to all users of the network using helpdesk systems, networking administrations tools and software applications.

The main purpose of this post is to provide IT administrative support and help desk assistance to all areas of the network Infrastructure and its users. You will also provide excellent customer support, including effective use of face to face communication and telephone skills to all users of the network and support to the IT Technical team using various software applications.
Our client is fully committed to:

�safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment�

�equality & diversity and inclusion for students, employers, the communities it services, staff, governors and customers who come into contact with the college�