Hotel Room Attendant

Housekeeping (Group Interview Day) on 3rd January 2023

————————- INVITATION ONLY ——————–

WE ARE HIRING for Housekeepers & Room Attendants, All successful applicants MUST be able to start on 8th January 2024, for their first week of training at our ILH DNA Academy.

Some previous cleaning experience is required.

Apply to receive an invitation to be part of our group interview process and secure a Full or Part-time role on the day. From 20 to 40 hours a week 5 of 7 days including weekends and bank holidays. Salary is starting from £22,568- £23,087 per annum = £10.85 – £11.10 per hour plus Benefits.  

About ILH

Imperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms, The Bedford Hotel, The President Hotel, The Tavistock Hotel, The Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Deluxe Hotel in 2025.

We don’t want you to work for us, we want you to work with us and be part of our ILH Family.

What you will be doing

• Cleaning and refreshing a minimum of 18 rooms to our company standards to ensure guest satisfaction on every stay with us.
• Perform all housekeeping duties such as stripping bed linen & making beds, cleaning bathrooms, vacuuming carpets, restocking cleaning chemicals, cleaning mirrors, dusting, wiping surfaces and replenishing courtesy items in all rooms.
• Work on daily cleaning job lists from the room status, arrivals and departures lists- often includes flipping beds, cleaning drapes as and when required.
• Fulfil all reasonable guest requests such as delivering pillows, iron and linen requests in the room and service late checkout rooms.

What we would like from you

• Be able to attend a week of Intensive Housekeeping Foundation Training from 8th – 12th January 2024.
• Previous cleaning experience would be beneficial.
• Proof of having been gainfully employed.
• You must be able to speak English. If you speak other languages, this would be advantageous.
• Confident and engaging personality with the ability to build rapport quickly.
• You will have the ability to effectively problem solve and find a resolution to our guests’ satisfaction.
• Rights to work in the UK with your ID/Passport and share code.

Benefits

• Holidays 28 (inc. of bank holidays) increasing with length of service
• Free Meals on Duty and Uniforms
• Workplace pension scheme
• £300 Refer a Friend Scheme
• Opportunity to explore other roles within ILH Group after 1 year of service
• 50% discount to friends and family in our hotels (excluding Morton Hotel)
• Interest-free season ticket loan (after probation)
• Training and development through our ILH Group Academy
• Employee recognition awards, Christmas Party and other social events
• Reward and recognition schemes
• e-points to be used across several high street brands and online retailers
• Supported by Hospitality Action
• Local discounts at Gym, Dry Cleaners, Restaurant outlets