Hire Desk Controller

Salary: £30,000 per year

HIRE DESK CONTROLLER

Role Purpose/Objective:

Ensure that all orders including cross hires, off hires, exchanges are processed efficiently and effectively in accordance with client’s requests. To assist in the asset purchasing of Non-Mechanical and Mechanical plant. Ensuring all company policy and processes are adhered too.

Key Responsibilities:

• Ensure that all orders including cross hires, off hires, exchanges are processed efficiently and effectively in accordance with client’s requests
• Ensure that Cross hired items are replaced or off hired as quickly as possible
• Ensure that PSA are adhered to
• Try to achieve the best price available for cross hire (outside of PSA);
  
  • Minimum 3 quotes

• Ensure that rebate schemes are monitored
• Checking orders for consistency on prices

• Creation of advice notes to allow asset disposal

• Ensure all invoices are checked and approved in a timely fashion

• Ensure that order types are administered as quickly as possible in accordance with client’s requirements
• Ensure clarity of information processed;
  
  • Liaise with Client to ensure information is correct

• Liaise with clients on any changes that occur to the order
• Management of Order processing to completion, including the administration and approval of Delivery and Collection tickets
• Responsible for the completion of Plant Lists
• Management of suppliers
• Completion of asset acquisition forms to allow purchasing

• Ensure that cross hired loads are suitable to be unloaded, and vehicles have the required level of safety
• Ensure that Lifting plans have been completed and ensure that the certs are complete and made available to site
• Ensure that TM schemes are being adhered to ensure safe routing based on delivery requirements of site / client
• Ensure that pre slung loads have the correct slings that are fit for purpose.
• To ensure a safe and compliant office working environment

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of their role.

Experience/skills required:

Extensive knowledge of Construction Plant

Knowledge of Syrinx

Knowledge of supplier products

Previous experience of working on a hire desk is desirable

Strong communication skills, both verbal and written

Good influencing skills

Excellent interpersonal skills

Attention to detail

Organisation skills

Qualifications:

Must have GCSE Maths and English or equivalent qualification