Helpdesk Service Engineer – Medical Imaging

As a Helpdesk Service Engineer – Medical Imaging Equipment for this global company you’ll provide technical and product support to hospitals in the UK. This company is a well-respected world leader within healthcare technology, providing genuine support, development and reward to their employees.

As a Helpdesk Service Engineer you will be responsible for providing first class technical and product support to customers using medical imaging equipment; x-ray, MRI, CT, ultrasound, nuclear medicine, and radiation oncology. Office based, you will take calls from customers to understand and resolve issues. If customers require onsite support then you will escalate the issue to the Field Engineering team so they can visit the customer. You will build trusting relationships with Healthcare Professionals and Technicians, and customers will feel understood and supported while you’re being proactive on their behalf to ensure minimal equipment downtime.

In order to be considered you must have experience of a hands-on technical role i.e. Field Service Engineer / Clinical Engineer / Technical Support / Helpdesk Engineer with medical imaging equipment; x-ray, MRI, CT, ultrasound, nuclear medicine, and radiation oncology. Experience of anaesthesia, defibrillators, ECG, patient monitoring and ventilation systems may also be considered. You will probably be qualified to degree/ HNC/ ONC level in addition to your technical experience. Alongside your technical experience, you are analytical, communicate well and plan/ organise your workload effectively. You have excellent written and verbal communication skills, including telephone manner, and are fluent in English.

Professional and highly motivated, you are happy to be office based, Monday – Friday. This is a great opportunity to join a company that can offer a career for life with real promotion prospects. for full details or call in for a confidential chat…