Helpdesk Operative

Part-time helpdesk required for busy Morley office in Leeds.

Part time hours, Tuesday, Weds, Thurs and one sat in 5. Start time 8:00am

This is a busy Facilities Service Helpdesk working for a leading Facilities Management company in Leeds (Temp to perm)

Duties and Responsibilities:

* Handling a high volume number of calls inbound and outbound.
* Dealing with queries and complaints quickly and efficiently
* General Administration duties
* Preparing and submitting quotations and distributing reports.
* Liaising with subcontractor and engineers
* Provide advice on queries/helpdesk referrals.
* Collate operations data as directed by managers.
* Chase quotes and input timesheets on a weekly basis.
* Compiling and sending out technician reports
* Provide service to internal and external clients.
* Ensuring any relevant calls are transferred to the relevant department/team
* Prioritising work as appropriate and efficiently

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.