Global Reusable Packaging Director

Salary: £78,000 – £90,000 per year

This Company is a Global Organisation who has developed and implemented one of the world’s largest fleets of reusable temperature-controlled packaging solutions and established two world class service centres to support the refurbishment and reuse of Ultra Low Temperature (ULT) Shippers. They offer consistent quality to their clients from their strategically located global manufacturing sites throughout EMEA, Americas, India and Asia Pacific.

Having formed long standing partnerships with the world’s leading biotech, pharmaceutical, clinical research and logistics companies, and apply innovative thinking to overcome the challenges that their clients face in managing the Cold Chain when shipping temperature sensitive commercial and clinical trial products.

The Global Reusable Packaging Services Director will be responsible for the further development of reusable packaging strategy, management of existing programs, both customer owned fleets of shippers and their own range of solutions offered to clients on a rental basis, and to further develop services offered under the Company Exchange brand, working closely with Sales, Technical and Operations departments globally to establish efficient and effective reusable solutions and associated services.

Reusable packaging solutions are being becoming more widely used with the Cold Chain, the key objective of this role is to ensure that the Company creates world class products and services within the reuse sector of the cold chain market.

Main Tasks and Responsibilities:

* Provide subject matter expertise and leadership for Reusable Packaging Solutions and Services.

* Ownership and responsibility for the Company’s fleet of ULT Shippers.

* Ownership and responsibility for Company’s reusable packaging range and associated services.

* Provide executive leadership for Fleet Management programs

* Management of existing Service Centres, both internal and 3rd party partner facilities, and establishment of new services centres to support continued growth and development of the Global Service network.

* Management of the Company’s Reusable Packaging department and associated teams.

* P&L responsibility for all Reusable Packaging Services

* Commercial responsibility for Reusable Packaging solutions and services

* Leadership for Client liaison and Customer Services

* Project Management of new fleets, customers and locations.

* Change control management for implementation of product and / or service updates / improvements.

* Work closely with Sales, Technical and Operations departments on continuous improvement initiatives, future product developments, product and service qualification strategies, geographic expansion of service network, service capability developments including additional valued added service i.e. component conditioning services.

* Lead Sustainability and Environmental Impact assessments associated with reusable packaging solutions and services. Develop tools and messaging to support customer engagement.

KPI’s

* All KPIs will initially be focused on driving continuous improvement initiatives associated with the Company’s ULT Shipper Fleet Management program.

Skills, Experiences & Qualifications required

* Educated to Masters level with preference on Business / Operations Management.

* 10 years within Reusable Packaging or similar industry with Fleet Management experience and P&L responsibility

* International Operations Management experience.

* Lean Manufacturing experience

* Senior / strategic management experience

* Experience of working with pharmaceutical customers on global projects, particularly in EU & US.

* Lean Six Sigma Green/Black Belt

* Languages – Dutch & English