Front of House / Junior PA

Front of House / Receptionist / Junior PA

Keele, Staffordshire

£15,000 – £18,000

‘About us’

We are an award winning, high growth recruitment business built for a buoyant privately owned and capital invested market dealing with some of the UK’s best brands. We’re the 44th fastest growing business in the UK as awarded by the Sunday Times and Virgin Fast Track 2013 and placed at #55 in 2012 making it two years on the bounce! We have an opportunity for a talented, bright & ambitious Receptionist / Front of House at our Keele HQ.

Why join our business?

* Award winning recruitment business with an inspirational and entrepreneurial leadership team.
* Constant inward investment (over £1m+ over the last 12 months) in people and technology.
* High growth, agile recruitment business achieving unprecedented growth over the last 3 years, culture centric, meritocratic environment with no constraints.
* Flat structure offering great visibility within the business and loads of autonomy.

‘Receptionist / Front of House – The Job’

* The face of our brand and first point of contact for all visitors.
* To be responsible for keeping the reception/front of house area and wider office presentable.
* Build good working relationships with all internal and external clients.
* Support with aspects of Human Resources administration including: logging holidays, absence monitoring, offer of employment letters, maintenance of personnel files ensuring receipt of all paperwork.
* Provide support and assistance with Health & Safety requirements.
* Support with diary management of the Directors, organising meetings and appointments via Outlook, booking internal / external meeting rooms and venues, and provide refreshments as required.
* Book accommodation and travel arrangements and provide well thought out and illustrated itineraries
* Assist with the day to day operation of the office environment with the provision of general office duties including; management of the office environment, tidiness, day to day maintenance issues, ensure office systems/records are maintained.
* Preparing meeting agendas, taking and typing minutes and cascading to attendees, ensuring action points are completed in a timely manner.
* Distribution of incoming post and to oversee the duties of the outgoing post.
* Procurement and stock control of general office stationery and office consumables ensuring wastage is eliminated and the purchasing policy is followed.

‘Receptionist/Front of House Essentials’

* Experience of working as a Receptionist/Front of House in a sales culture and office environment.
* Exceptional organisation, prioritising and planning skills.
* Excellent administration skills and ability to compose business letters, emails and presentations.
* Ability to handle a wide and varied workload and at times to be hands on.
* Intellect, common sense, an exceptional memory and the ability to thrive under pressure, along with excellent literacy and numeracy skills.
* Professional and polite telephone manner.
* Fully competent in Microsoft Office packages.
* An ability to deal with sensitive issues and circumstances in an appropriate and professional manner at all times. Be able to demonstrate tact and discretion when dealing with confidential information
* You will need to be smart and well presented, have a positive spirit and lively personality and be confident in dealing with people over the phone and face to face.
* Ability to be self-administrating and assertive.
* Be adaptable and flexible.
* Be hardworking, vigilant and dedicated.
* Flexible approach to working hours i.e. able to work reasonable additional hours in line with the needs of the business.