Fire & Security Manager – National

The Fire and Security Specialist will provide technical assistance to maintenance teams. You will ensure good working relationships with the client and contractor are maintained and built upon.

The role is responsible for managing the Fire and Security contract to ensure all services are completed to the highest standard and adhere to all regulatory standards. This role will also be responsible for overseeing all technical standards within the operational field.

All work will need to be completed in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and safety policy.

Key Accountabilities

Safety

• Comply with health & safety legislation and Company processes

People

• Compliance with all of City policies and procedures.

Excellence

• Audit FM documentation and action on any non-compliance issues.

Service

• Represent the company in a professional manner at all times and develop a good working relationship with the Technicians and the customer’s employees.
• Ensure that all sites are covered for maintenance services, including Reactive and PPM.
• Support the Head of Technical Services on all technical and FM process issues.
• Attend site project meetings that are under trial, renewal or remodel when appropriate, ensuring adequate support from others on specialist issues
• Attend / hold meetings (in line with meeting schedule) with line manager and technicians to communicate and City communications.
• Regularly communicate with the customer on all FM activity.

Other

• Carry out any reasonable management request.

Financial Responsibility

This role is responsible for Identifying and delivering business development opportunities within the budget to fund additional services to the customer. Managing all capital plans and projects jointly with the Customer and designated Manager, ensuring they are completed to specification and within budget to optimise value and service levels

Knowledge, Skills and Abilities

• Electrical competency qualification (NVQ/City & Guilds)
• Ability to maintain and repair a wide range of Fire & Security equipment Eg, CCTV, Fire, Access Control systems. Other disciplines may become the responsibility of the department, if so relevant training will be provided to support these.
• A working knowledge of the maintenance service within the Fire and Security industry is essential, with previous working knowledge of a multi-client contracted environment being desirable; and PPM and compliance background
• Completion of work to meet any industry standards of compliance
• Previous experience of effectively leading a team is desired.
• Strong PC literacy, with experience in reporting, collating and delivering performance data along with a good understanding of the Mercury system.
• Strong communication skills, both written and verbal
• Excellent planning, organising, prioritisation and customer service skills, with a helpful manner customer focused.
• Strong results focus, takes accountability for own performance and that of the team
• Effective problem-solving and decision-making
• Ability to work at heights with, ladders and mechanical lifters
• IPAF Licence holder is desirable
• High degree of mobility required due to national travel

???????The Company

In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal – to make a positive change in the facilities management industry.

The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model.

It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world’s most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets.

Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.