Fire and Flood Technician

Salary: £27,600 – £32,400 per year

03120 Fire and Flood Damage Restoration £27,600 – £32,400 pa 

Do you have fire or flood experience?

Do you drive?

Job Title: Fire and Flood Technician

Flood Locations up to £27,600 – £32,400 pa Bristol Lincoln Tonbridge Newcastle 

Fire locations up to £25,000 pa

Bristol Maidstone Tonbridge Peterborough Runcome

Type: Full Time Permanent Field based

Salary £27,600 – £32,400pa 

Duties 

To undertake Fire damage and accidental damage restoration projects (cleaning and sanitising 

as appropriate), ensuring customers receive excellent service whilst managing claims costs and expenses within the scope of the insurance policy.

Effective day to day management of instructions under your control; excellent communications with policyholders and any other relevant individuals

Working closely with the First Response, Surveying and Claims teams to ensure that all instructions are acted on in a timely manner and in line with any KPI or SLA as required

Undertaking onsite inspections, Cleaning of fire damaged buildings and contents. Removal of debris. 

To ensure that works are carried out and completed in the shortest period possible and maintained as such until the claim is concluded 

Maintain claim files to a very high standard ensuring that all documents, photographs, and communications are accurately recorded in chronological order for audit, complaints analysis and client review

Undertaking triage assessments and reporting accordingly. 

Working in a team 

Working within the team to ensure that the claim is progressed efficiently and within the scope of the insurance policy.

To work whilst maintaining safe working conditions in line with Health & Safety requirements and regardless of location

To ensure that all company property is kept clean, tidy, and maintained to the correct safety standards

To wear corporately identified clothing provided as required by the business. 

Preparing reports as required.

To undertake any training or CPD or as required by the business

To work on an on call or shift-based rota ensuring business needs are met

Ideal experience

Full driving licence with no more than 3 points 

Health and Safety training

Minimum: 

Previous experience of working in construction and/or building works ideal but not essential.

Basic computer knowledge

Ideally:

Knowledge of the Insurance claims process 

Previous experience within damage restoration

Asbestos awareness