Export Operator

Salary: £28,800 – £36,000 per year

My client is an international freight forwarding company looking to recruit a shipping operative to arrange shipping/ocean freight consignments of goods being exported from the UK.

• Work within a department to ensure freight is moved to customer specifications, on time, with all necessary customs and legal documentation completed.
• Develop and build relationships to ensure a high level of customer service is provided to clients.
• Arrange haulage with shipping line/hauliers.
• Invoice and check freight prior to dispatch.
• Ensure pre-alert documents are on hand as required.
• Resolve/escalate requests and queries quickly and efficiently.
• Communicate with overseas agents, customers and suppliers clearly and precisely to ensure that the freight is moved as per customer requirements.
• Use customer ERP and SAP systems as and when required.
• Accurately & timely reporting/escalation to department manager.

• A minimum of 1 years’ experience in freight forwarding.
• Export experience involving shipments to global destinations and working with clear operating procedures.
• Familiarity with the use of all forms of haulage, sea, road, rail and air for ADR and IMDG shipments.
• Experience of managing client/customer relations with strong verbal and written communication.
• International experience and exposure plus the ability to work with a global network of agents, suppliers, shipping lines, hauliers, and rail and air lines in other countries.