Energy Bureau Assistant
Full job description
Joanne Finnerty Recruitment Limited
Salary: £26,000 – £26,400 per year
Would you like to work for a busy business with a small and friendly team?
Our client is seeking a Bureau Team Assistant to join their Wirral based team, offering a Salary: £26,000 – £26,400working 9am – 5.30pm Monday – Friday with 25 days annual leave, free parking and 12 x half duvet days a year.
Duties will include:
* Carry out a wide range of administration support duties relating to utility bill validation and customer account support
* Deal with general customer and supplier enquiries
* Uploading and validation of energy data into our energy bill processing software platform.
* Contacting suppliers and sites to manage queries
* Administration tasks; emails, server filing, photocopying and manning the phones
* Coding and dealing with disconnection letters
* Maintaining internal databases
* Providing accurate tenant recharges on accounts as required
* Processing COTs including final invoices and savings for clients you manage
* Manage meter reading processes – ensuring data within the system is accurate
* Dealing with general invoice queries – from both internal and external customers
Experience and Skills required
* Previous experience within commercial energy would be a strong advantage although not essential
* Customer service/ administration experience
* Excellent numerical, analytical and report writing skills
* Excellent communication skills
* Advanced user of Word, Powerpoint and Excel
* High level of attention to detail
* Client-focused
* Ability to work on own initiative as well as part of a team
* Prior experience of working in utilities is an advantage but not essential as training will be provided
* Experience in a role that involved coordinating/managing lots of tasks at once
* A positive, can-do attitude and proactive approach
* Excellent Communication skills: High standard of written English, comfortable conversing with senior figures (internal and external), face to face, on email, on the phone
* Comfortable with rapid change and changes of direction.
* Happy being asked to do new things and take on tasks outside the original remit (with appropriate support)
If you have the required skills and are interested, please forward a copy of your CV.
If you haven’t heard from us within 1 week, please assume your application has been unsuccessful.
To apply for this job please visit definitejobs.co.uk.