Employee Communications Manager

Salary: £54,000 – £60,000 per year

Employee Communications Manager, West London, £45-50K + 20% Bonus + Bens. You should have a background in employee communications, working in HR or an internal communications environment, ideally with some experience of employee engagement activities including what motivates, engages and retains employees.

The role:

• Manage the on-boarding of a variety of clients from 1,000 employees to 10,000+ employees creating their communications and engagement content and strategy.

• Bringing new and innovative ideas to the table on how to help us communicate more effectively.

• Create communications strategy, commentary and recommendations based on analysis to help us continue evolving our messaging and effectiveness.

• Work closely with Implementation and Client Success teams to acquire opportunities for and to execute B2C communications campaigns.

• Create multi-channel communications content for the client and our client community.

• Ensure our message is on brand and compliant per regulatory guidelines for all communications materials working closely with Compliance and Design.

• Execute surveys and feedback campaigns with our clients as well as plan and conduct focus groups.

• Track communications campaign engagement, learn and develop approaches to ensure communications are continually optimised for success.

About You:

• You are passionate about social impact, interested in how technology can drive social change and excited to be part of a business that delivers a meaningful difference to society.

• You have a track record of delivering engaging communications.

• You are empathetic. We’re a people business, so we need to understand what makes people tick and ensure that we keep the customer at the heart of everything we do.

• You enjoy working in a fast-paced environment both autonomously and in collaboration with a team – capable of working closely with a variety of teams, helping them to identify their communications needs.

• You are process driven and will help to create new ways of working to ensure we are working in a scalable and sustainable way.

• You’re able to strategize and lead projects – you will have the opportunity to create, execute and pitch campaigns to internal and external stakeholders

• You have excellent organisational and time management skills with the ability to deliver high quality work under pressure.

• You have strong technical analysis skills – in particular tracking engagement and effectiveness of communications using Google Analytics.

• You have the ambition and determination to shape this role yourself. We will give you lots of room for growth.

• You have the ability to work with employees at all levels of the organisation in a flexible, open office setting and a highly collaborative environment with a high growth, start-up mentality.

• You have 2-3 years experience working in a HR or Internal Communications environment; with some experience of employee engagement activities including what motivates, engages and retains employees would be an advantage.

• You have strong planning, organising, logistic and stakeholder management skills

• You have intermediate to advanced Microsoft Office, Adobe and G-suite package skills (primarily Word, PowerPoint and Outlook) to produce slide decks and document requirements.

• You have experience using survey tools such as Typeform and Survey Monkey as well as experience running webinars using GoToWebinar.

This Employee Communications Manager role is a hybrid position based in West London and pays c£45-50K base + 20% Bonus, 25 days holiday + 1 extra on your Birthday, annual personal development budget.