Digital Community Manager – Science / Innovations

This is an exciting and very unique opportunity for a Science graduate who possesses social media experience, to join a leading, innovative technology company who serve the needs of scientific research, providing software and technology to serve a community they understand – scientific researchers. Many in their team started their careers as scientists so they know the daily challenges they face – whether at the bench or in a research setting, their products help to simplify workflows and change the way science is done.

This is a newly created role with the objective to build and manage a community of scientific researchers and key influencers to broaden the understanding and reach of the company and its portfolio businesses.

The Community Manager will also develop a program of content marketing/thought leadership to increase customer awareness, engagement and acquisition Reporting in to the Marketing Manager you will be working in a small marketing team in London as well as assisting their 8 portfolio companies located around the world.
There will be opportunity for global travel to visit their portfolio companies as well as attending internationally renowned conferences.

KEY RESPONSIBILITIES:

• Managing all social media channels, Twitter, Facebook, Google+, LinkedIn, Appnet • Generating content for and editing the blog & portfolio blogs
• Managing content on the website
• Growing and managing a network of scientists, academic researchers & key influencers and generally tapping in to the scientific community
• Establish an online presence for the company and help build online communities
• Develop and report on measures of progress and impact
• Represent the company at events, sometimes in a speaking capacity
• Establishing relationships with influential science and tech communicators
• Identify where customers go to share information and discuss industry issues/topics • Keeping apprised of new tools and technologies that could help to increase their efficiency online
• Training company staff on social-media best practice and writing instructional documentation
• Maintaining an understanding of the social-media landscape, increase presence through untapped social media channels as appropriate
• Working with other members of the business and associated businesses, as well as third-party agencies, to maximise the efficacy of all online activity
• Conceiving of creative new ways to reach and expand audience
• Making the most of the portfolio companies to increase brand awareness and promote portfolio company products & brands
• Assisting in the management of external PR and marketing agencies
• Respond to customer inquiries as needed

QUALIFICATIONS AND EXPERIENCE:

We are seeking a Science graduate with strong social media/ digital content experience. In addition you will be a highly personable and motivated individual capable of working unsupervised with a natural flair and intrigue for all things digital.

The successful candidate will possess:
• A Science degree
• Laboratory experience is preferable
• Copywriting for the web in a professional capacity
• Social-media management experience
• Science communications experience
• The ability to build rapport and support in a community
• Be comfortable working independently
• Confident speaking in public professionally and engagingly
• Able to manage multiple internal stakeholders to ensure equitable coverage of portfolio and internal businesses
• Understanding the needs of a varied customer base and how best to reach them

If you can demonstrate the relevant qualifications and experience and feel you can make a difference to this innovative, entrepreneurial science technology business, please apply immediately!