Device Management Engineer

Device Management Engineer

Bytes Technology Group is a leading provider of world-class IT solutions represented by Bytes Software Services and Phoenix Software, established in 1982, Bytes has grown rapidly and now employs over 450 people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

PURPOSE OF JOB:

An exciting opportunity to join a fast-growing company and department to provide high-quality device and configuration management using tools such as Intune and AutoPilot. The role is to support and enhance current device management environment in Bytes. This includes future upgrades to Windows 12, updates to IOS, rollout and configuration of software, automation of the JML process, testing new hardware and other such projects. Working along side you is a device configuration and rollout engineer.

KEY RESPONSIBILITIES:

• Design, implement, and manage end-to-end device management solutions utilizing Microsoft Intune and Autopilot to streamline device provisioning, configuration, and ongoing management.
• Collaborate with cross-functional teams to define device management requirements, policies, and procedures that align with organizational goals and security standards.
• Create and maintain standardized device profiles, configuration settings, and compliance policies to ensure consistent and secure device deployments.
• Develop and maintain a comprehensive understanding of Intune and Autopilot capabilities, staying up-to-date with platform updates, feature releases, and industry trends.
• Lead the planning and execution of large-scale device deployment projects, including the setup of hardware, software, and network connectivity to support Autopilot deployments.
• Document processes, procedures, and configuration details related to Intune and Autopilot, ensuring the availability of clear and concise technical documentation.
• Collaborate with security teams to ensure endpoint security compliance, including encryption, malware protection, and data loss prevention.
• Point of escalation for other teams within Systems Support
• Provide consistently professional and high-quality interface between Systems Support and its customers
• Liaising with external resources (suppliers / manufacturers / support providers)

OPPORTUNITIES:

• Join a rapidly growing business with scope for career development
• Help shape and steer our device management team as we expand
• Exposure to a large variety of solutions such as Microsoft Azure, Intune, Apple Mac, Android, Windows
• Take part in project led work, with the opportunity to lead elements of the project

QUALIFICATIONS, EXPERIENCE, & SKILLS:

• Operating Systems – Windows, Windows Server, Linux (Debian/Ubuntu)
• Device management software, Microsoft Endpoint Manager (Intune), AutoPilot, AutoPatch for Windows OS, Android and MacOS and IOS
• Entra AD, AAD
• Active Directory
• Conditional Access Policies
• On-prem/Office 365 Hybrid configurations
• AD Security Groups
• Understanding of JML process
• Powershell for administration (MS Graph)
• Operating Systems – Linux, Apple MAC
• Management Tools – Microsoft SCCM