Despatch Administrator

Position: Despatch Administrator – Nights

Location: Melton (near Hull) HU14 3HJ

Salary: £26,233 per annum

Shift Pattern: 5 out of 7 days, 10pm-6am on a two-week rolling rota

Benefits: 30 days annual leave (plus option to purchase additional days), pension, 24/7 access to our employee assistance programme plus online access to a GP for you and your family (partner and children up to aged 21), employee discount across Heron Foods and B&M, money off a range of products and services via BenefitHub.

About Us:

Heron Foods, a part of the dynamic B&M Group, has been a household name since 1979. We take pride in offering top-brand groceries at impressively low prices. Our commitment to value and quality has not only fuelled our growth in the north and midlands but also earned us a loyal customer base. We’re not just a company; we’re a community dedicated to providing the best for less.

The Role:

Join our vibrant team at the Melton Distribution Centre as a Despatch Administrator. This is a critical, full-time position where you’ll work night shifts, ensuring our stores receive their orders on time and in perfect condition. You’ll have the opportunity to contribute to our continued success and play a vital role in our logistics operations.

Responsibilities:

• Coordinate the shop order processingduring night shifts, including dispatching orders and managing the order queue.
• Issue and manage loading tickets, create dispatch notes, and allocate trucks / trailers for deliveries.
• Proactively handle logistical challenges, including delivery rerouting and addressing vehicle maintenance issues.
• Communicate effectively with stores regarding delivery schedules and address any concerns or changes.
• Provide support to the loading and picking operations as needed, ensuring efficiency and accuracy.

Requirements:

• Proficient in IT, with a strong grasp of Excel, Outlook, and Word.
• Experience in an administrative, data entry, or transport / logistics roles is beneficial.
• Strong communication and organisational skills and the ability to work independently or as part of a team.
• A valid driving license is essential due to the need to travel between sites.

What we can offer you:

• 30 days annual leave with accrual of additional leave for long service plus option to purchase additional days.

• 24/7 online access to a GP for you and your family (partner and children up to aged 21)
• 10% discount across both Heron Foods and B&M stores; double discount weekends throughout the year.

• Wellbeing support via our 24/7 employee assistance program – Smart Health.
• Access to BenefitHub for you and your family for exclusive deals and discounts on everyday purchases, eating out, family days out, financial services etc.
• Ongoing learning and career development including on-the-job training, eLearning or apprenticeships.
• Reward and recognition schemes and celebration of long service & work anniversaries.

Join Us:

If this sounds like the role for you, we’d love to hear from you. You’ll be joining a progressive and expanding company which offers learning and opportunity to grow. Heron Foods is an Equal Opportunity Employer committed to diversity and inclusivity in the workplace.

Additional keywords: Data Processor, Order Processor, Transport Coordinator, Administrator, Admin Coordinator, Order Processing Coordinator, Despatch Coordinator, Despatch Administrator