Deputy Care Home Manager

POSITION: Deputy Care Home Manager

SERVICE: Home

RESPONSIBLE TO: Home Manager

RESPONSIBLE FOR: Supervision of all staff involved in “Care Services”

HOURS OF WORK: 40 hour per week

Purpose of the role
The Deputy Manager will be part of the Home’s Senior Management Team with a lead responsibility for management, support and direction of care services.

The Deputy Manager will support the Home Manager to develop the team to obtain and sustain the necessary skills and underpinning knowledge to manage the needs of residents.

The Deputy Manager will assess, plan, implement and evaluate care of residents using evidence based practice.

The Deputy Manager will ensure a high standard of care service is provided for residents and will take charge of the Home in the absence of the Manager.

Key Responsibilities
Learning and Growth
• To be responsible for the day to day care of residents, delegating roles to care staff as appropriate
• To include live supervision at least quarterly
• To contribute to the training of care and other staff, acting as a role model at all times
• To actively participate in personal and professional development opportunities, attending necessary mandatory training as identified
• To ensure that he/she continually seeks to improve his/her performance, skills and knowledge, staying up to date with skills

Customer Focus

• To assess, plan, implement and evaluate the care of residents using evidenced based practice
• To lead the named nurse approach to care planning through monthly audits of care plans ensuring completion and accuracy. Providing support to Senior Staff to ensure a consistent approach to care planning based on personalized care and evident based practice
• To support the Home Manager in completion of Continuing Health Care Assessments and associated assessments
• To anticipate resident and service user needs whenever possible to enhance the quality of service offered by the teams
• To be responsible for the day to day care of residents, delegating roles to care staff as appropriate
• To ensure records are updated, using our systems and safeguard residents confidentiality in line with guidance and policy
• To liaise with residents, families and carers, the Home’s Manager, staff and other relevant parties to ensure effective communication, and to develop and review resident’s care plans.

Financial Management
• To use all medical, nursing and care equipment that ensures best possible value and quality of products are used
• To ensure that all processes and procedures relating to financial activities and record keeping, including timely and accurate reporting of financial information are completed where appropriate
• To control stock ordering and monitor costs in accordance with the Home’s budget

Business Processes
• To manage all staff involved in “Care Services” directly or through others ensuring all work is carried out to the appropriate standards and policies. Staff management will incorporate recruitment, team and individual meetings, supervision, staff development and performance management
• To lead in the management of medicines in the Home, overseeing the ordering process, undertaking monthly audits and maintaining annual competency assessments for those staff responsible for the administration of medication
• To deputise for the Home’s Manager during his/her absence, taking overall responsibility for the management of the Home
• To take an active role in the senior management team of the home, working positively with other senior staff who may be involved in managing other parts of the home’s services on a day to day basis
• To take an active role in Risk Management and Health & Safety in line with policy, ensuring any accidents, incidents or undue occurrences reported or witnessed are addressed
• To ensure that residents and relatives complaints are deal with proactively referring to senor manager for advice or resolution
• To oversee staff rotas in the home
• To work a varied shift pattern to ensure that the home has a senior management presence outside of “core hours”
• To ensure all staff take reasonable care of their own and other people’s health and safety whilst at work
• To ensure staff attend and follow training provided by the organisation to maintain good health and safety standards, and are familiar with relevant policies and procedures
• To ensure all staff report accidents, incidents and unsafe practices to the appropriate person
Equal Opportunities
• We are committed to anti-discriminatory policies and practices and it is essential that the post holder is willing to make a positive contribution to their promotion and implementation
Confidentiality
• The post holder is required to observe strict and complete confidentiality regarding information obtained during the course of his/her duties

Scope of Job Description
• This job description reflects the immediate requirements and responsibilities of the post. It is not an exhaustive list of the duties but provides an indication of the work undertaken which may vary in detail in the light of changing demand and priorities. Substantial changes will be carried out in consultation with the post holder

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