Customer Service Team Leader
Full job description
L&C Employment Consulting
Salary: £26,000 per year
Customer Service Team Leader – Permanent – Telford
L & C Consulting are representing a well-respected and profitable Telford based manufacturing company in their search for a Customer Service Team Leader.
Managing a small team on a day-to-day basis, you will be ensuring the delivery of excellent customer service.
Duties will include but are not limited to:
* Management of your own and team’s workload (duties such as processing of orders, organising deliveries, checking accuracy of quotes etc)
* Act as a key link between the business / production / sales department etc and customers
* Training & development
* Monthly 1 to 1’s
* Dealing with escalation calls and complaints from customers
* Budget management
To be considered for this role candidates must have a level of previous man-management / supervisory experience within a customer service / office-based environment; be well organised with key attention to detail, be an excellent communicator and team player, be able to prioritise and delegate and be able to lead a team to deliver success.
The site is accessible from Telford, Shrewsbury, Market Drayton, Wolverhampton, Perton, Shifnal etc
Alternative job titles could include: Admin Supervisor, Customer Service Supervisor, Office Supervisor, Senior Customer Service Advisor, Customer Service Team Leader, Sales Admin Supervisor, Customer Service Co-ordinator, Sales Admin Team Leader, Customer Service Manager, Office Supervisor, Office Team Leader etc
L & C Consulting
Specialising in the recruitment of permanent and ‘temp to perm’ roles in the Shropshire area -you’ll find we provide a professional but friendly, efficient, system driven recruitment service – where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service.
Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within four working days, please assume that on this occasion your application has not been successful.
With a wealth of specialist knowledge in the local, recruitment market, L & C Consulting are an employment agency working on behalf of our clients. L & C Consulting is an Equal Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction.
To apply for this job please visit definitejobs.co.uk.