Customer Service Assistant
Full job description
Peridot Recruit Limited
Salary: £26,000 per year
Customer Service Assistant – Berkhamsted – c £26,000 per year dependant on experience, Permanent Role. Benefits include 20 days annual leave plus public holidays, and company pension contributions.
A successful, bespoke logistics management service provider is looking for an outstanding Customer Service Assistant to join the team.
This a great opportunity for an enthusiastic, passionate, industrious, compassionate, and attentive team player. If this, is you, then apply today as we would like to hear from you?
In this role, you will work closely with the Customer Services Manager, Customer Service Department, and members of the customer services team. You’ll have excellent communication skills and be a great team player with a positive ‘can do’ attitude. You’ll also have a keen enthusiasm for delivering great customer service and won’t be afraid to get stuck in and carry out day-to-day tasks
Our client is a reliable, forward-thinking, safety conscious company who take pride in its people, community, and service offering.
Main Duties and Responsibilities
* Answer incoming calls, make outgoing calls to existing customers and third parties.
* Merchandising stock, ensuring great availability for our customers
* Assisting with stock control, labelling shipments, bookings, collections, and replenishment
* Liaising with drivers
* Checking daily pods
* Work collaboratively within a small team
* Support colleagues and manager
* And any other reasonable duties
Experience, skills, and knowledge required for the role.
* Attention to detail and accuracy skills
* Ability to work under pressure
* Be able to manage a large workload and prioritise
* Have a proactive and positive attitude
* Be computer literate
* Excellent Telephone & Communication skills
* Enthusiastic and Approachable.
* Customer service driven.
This is an opportunity to join a diverse, inclusive, and multi-disciplined organisation that are dedicated to both professional and personal development. Our client is an equal opportunity employer.
To apply for this job please visit definitejobs.co.uk.