Customer Service Advisors (Leek)

Our large Banking client, based in Leek, is currently looking for a team of temporary Customer Service Advisors to assist their Savings department.

Your role will be to provide administrative & customer service support which would include the following tasks:

Understand and assess customer contacts and enquiries to establish requirements for advice, guidance and services/solutions

Sorting post and forwarding on to the correct department
Basic account maintenance work
Develop and maintain personal contact with allocated customers
Using in-house systems to produce and process all documentation
For this role we are looking for candidates with a strong administrative background and excellent customer service skills. Candidates should hold the following qualities:
Good computer skills, including MS Office
Excellent communication skills, both verbal & written
Ability to work on your own and as part of a team
Customer Service ethos/understanding

This role is based in Leek, Staffordshire and will be on a temporary basis likely to last around 12 weeks – we would therefore be looking for candidates available immediately – and all candidates would be subject to a stringent credit check.

This is a full time position, 35 hours per year, and will involve working Monday – Friday 9 – 5, and the Salary: on this position is £26,000per year.

Interested? Please send your CV with the subject heading ‘Leek Customer Service Advisor’ to Victoria Turner at manchestertemps(at)rullion(dot)co(dot)uk

Rullion Resource are acting as a recruitment business with regards to this vacancy.