Customer Experience Manager / Account Director

Salary: £54,000 – £66,000 per year

Customer Experience Manager – Account Director – FinTec – Manage the experience of new and existing coprorate – blue chip clients – Develop and grow the relationship and the experience and expand their use of the solton and tailor their experience to benefit all parties and retain their business.
£54,000 – £66,000basic salary with excellent bionus structure and a right time right place opportunity in a very well backed, developing FinTec business in London!
A wonderful chace to eventually head up the account management / customer experience side of the business.

A wonderful Fin-Tech player emerging in London and expansion across the UK- London office but expansion to open New York office in 2022 and ready, now to smash it across the UK.

A home based / Office based / flexible hybrid role reporting to the VP of Sales – A role responsible for developing a customer base and managing the customers experience.

The role and opportunity: The tech solution is designed to provide businesses with a large range of benefits – The bread and butter for these guys is the restaurant (food and drink) sector but there are so many diverse routes to market and a new different type of customer just round the corner. This role is not concentrating on the independent hospitality market but other verticals with 100% focus on pro active account management within corporate / blue chip clients.
Unlike some other fintech app related solutions, this QR code based technology has diversity and can be used in a variety of verticals and in a variety of ways. That is where you come in!

The solution is free so it is all about demos and follow ups and working with the business to go live and then developing the relationship for example to roll out to a full hotel chain after starting with 20% of their sites.
Then managing the relationship and retention and opportunity

You can help shape how the sales vibe works moving forward and really have a big influence in how this solution matures.
A brilliant, brilliant opportunity working with some exceptional people! START ASAP.

Who are we looking for:

* You must be a can do, hardworking, fun character and have 3-10 years Account management / Customer experience / field sales – B2B experience.

* You must have developed corporate or blue chip accounts / customer base in a previous Account Manager related role.

* You must be solutions oriented and see the big picture – you can go places and earn fantastic money with this company

* This is a home based / client based sales role for a smart thinker.

* You will be a team player – helping with feedback, ideas and a problem solver

* Any previous experience working in a tech start up or a small growing business would be an advantage or a passion for this type of challenge

* Ideally you will have a degree but this is not a deal breaker – we are interested in you and your experience, attitude and work ethic.

We are looking to provide the client with several people to ramp up sales and exposure before the end of 2021 and then smash it in 2022! START ASAP!