Customer Account Handler
Job Description
Location: Milton Keynes
Salary: £25,000 – £27,000
Summary:
At Bis Henderson, we are seeking a personable and highly organised Customer Account Handler to manage a key contract within a thriving manufacturing operation. The successful candidate will have excellent customer service skills and will be able to effectively liaise with the customer and production teams to ensure supply and demand is met. An excellent opportunity to join a successful business with opportunity to progress and manage multiple accounts in the future.
Working hours are 07.30am – 4pm Monday to Thursday, and 08.30am – 12.15pm Friday.
Key Responsibilities:
- Processing customer orders through the system, ensuring stock availability.
- Liaising with production teams to advise on stock demand.
- Booking transport of deliveries in line with customer timescales.
- Managing customer queries and providing an excellent standard of customer service.
- Maintain and develop relationships with customers and suppliers.
Key Skills / Experience:
- Previous experience managing customer accounts, preferably within a manufacturing / logistics operation.
- Excellent customer service and communication skills.
- High level of organisational skills, able to plan and meet schedules.
- Working knowledge of Microsoft Office packages.
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