Content and Navigation Executive
Full job description
Elephant Stone Recruitment Ltd
Salary: £26,000 – £36,000 per year
Content and Navigation Executive
Location – Hereford (Partial Remote working 2 days in office and 3 days working from home)
Salary – Competitive Dependent on experience
Content and Navigation Executive required for our client an exciting international organisation, who are going to continued growth.
The Content Navigation Executive will be responsible for enhancing the customer experience and journey across all websites; ensuring customers find products they are searching for. Main accountabilities will include: monitoring trends, identifying opportunities and making changes to ensure the relevance of products is optimised to show an increase in conversion.
Key duties of the role for the content and Navigation Executive include:
* Reporting on customer journey focusing on top navigation, product recommendations and customer entry point.
* Work alongside Trading team, sharing insights
* Take ownership of top navigation across all markets to ensure brands are seasonally relevant
* Following the trading plan develop trading message for on-site navigation
* Monitoring and reporting on-site searches
* Develop relationship with Ecommerce team to ensure UI/UX on website enhances the customer journey
* Support content team with adhoc tasks
* Competitor analysis and sharing of insights
* Process and efficiency improvement
The content and Navigation Executive must have the following to qualify for this role:
* Strong attention to detail and a proactive an organised approach
* Experience within an Ecommerce role with a good knowledge of onsite navigation and/ or UI/UX
* Strong analytical skills and experience using google sheets/excel
* Proactive approach and able to use initiative
* Good commercial acumen with interest in household brands
For more information please apply ASAP.
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