Contact Centre Reservation Advisor

GREAT OPPORTUNITY FOR SOMEONE WITH PREVIOUS TELEPHONE/CUSTOMER SERVICE EXPERIENCE! CONTACT CENTRE RESERVATION ADVISORS NEEDED DUE TO COMPANY SUCCESS AND EXPANSION. £15 – 16K + EXCELLENT BENEFITS.

The Company

A family run, award winning independent holiday letting agency with 25 year’s experience within the industry. They are recruiting now due to the continuous growth of the company which is due to more people taking family holidays in the UK and being recommended to family and friends!

The company are recruiting for Contact Centre Reservation Advisors on both a part time and full time basis.

Job Responsibilities

– Receiving inbound telephone calls from customers who would like to book or enquire about a holiday.
– Responding to e-mails from customers and calling back customers that have requested a call back through the website.
– This role is not hard selling you will not have to hit individual sales targets it is more about the quality of your calls and the excellent customer service given over the telephone which you will be targeted on.

Ideal candidate

– Previous customer service, sales and telephone experience is desirable.
– Enthusiastic, IT literate and self motivated.
– Flexible and able to work well in a team.

Rewards

The company invest a lot in their staff so as well as a looking at a long term career they also have regular incentives which include Amazon vouchers, Kindles and holidays!
They also provide childcare vouchers, contributory pension, and discounted holidays.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.