Contact Centre Advisers – Live Chat

Contact Centre Advisers – Live Chat

*Join the leading provider of online engagement solutions for corporate businesses
*Work with one of the world’s most prestigious Automotive Brands
*Be part of a new and rapidly growing business where you can make a difference
*Full time temporary roles available providing a service 4am -10pm 7 days a week
*Part time temporary roles available weekday evenings 5pm to 10pm and weekends 7am to 10pm
*£16K – £18K (FTE) basic plus bonus
*Location- Manchester

The company are recruiting Live Help contact centre advisers who are outgoing, articulate and professionally presented to provide online customer support for one of our prestigious automotive clients.

The company provide clients with a solution to meet and serve their online customers in the same personal way as their sales assistants do in a dealership. The company’s unique multi-channel platform delivers the capability for dealerships to professionally serve, in real time, with customers and fully co-browse with them through their website, showing them products and helping the customer journey through to the checkout.

The focus is providing outstanding customer service. We are a young fun and fast growing business with a driven and motivated team. The company has an impressive and rapidly expanding client base with leading edge brands such as Jaguar Land Rover, Audi, DFS, Schuh, Vodafone and others which has resulted in the company’s rapid global expansion.

Working within the Live Help contact centre you will be offering an exceptional service to online customers for our prestigious automotive client. You will build relationships with the customer and ensure lead management processes are followed so that customers receive and excellent and seamless experience.

The successful candidate will have a friendly, outgoing personality with a professional appearance, work well as part of the team and be driven and ambitious to succeed. Experience in a customer services environment and an interest in cars is preferable, but not essential, as our live chat team receive the most comprehensive training and support. We have both full time and part time temporary positions available to cover a service 4am to 10pm 7 days a week.

If you believe that you have the drive and capability to be part of this exciting and growing sales team, please click ‘Apply’ to forward your application with CV.

No employment agencies please.

*Please note that the company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, the company will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, the company explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.