Compliance Executive
Full job description
One Resource
Salary: £36,000 – £48,000 per year
A new and expanding business located in prestige, modern offices on the outskirts of the City Centre have an opportunity for a Compliance Executive to join a small expanding team. This is an exciting and varied role that expands across the whole of the business that will require a keen eye for detail and a strong common-sense approach. You will be reporting to the head of regulatory affairs on a daily basis to drive improvements throughout the business.
The role of Compliance Executive will involve the following:
* Periodically conduct audits and reviews to ensure departments are compliant.
* Delivering and monitoring recommendations across the board
* Ensure employees make every effort to stay compliant across the company’s various departments.
* Conduct investigations to discover the roots of any issue’s and deliver measurable solutions.
* Keeping up to date with all regulatory changes throughout the energy industry.
* Investigating official complaints.
* Training and assessments.
* Communicate confidentially with employees and address any concerns they have about ethical or other compliance matters within a department or division.
* Demonstrate an approachable, professional demeanour consistently.
* Consulting with third-party companies where appropriate
* Project Management
* Communicating/updating direct manager daily
* Adhoc tasks
Ideally, you will hold the following skills/experience:
* Experience in contact centre environment
* Customer service management experience
* Quality management
* Able to lead and implement project leads
* Compliance
* Manage their own workload
* Have the ability to work to strict deadlines
* Be someone who prides themselves in the quality of their work
* Be a confident communicator
* Be self-motivated and ambitious
* Be a strong team player
* Have experience of excel and overall office software
The role comes with the following perks/benefits:
A salary of 18k-20k, experience depending. Monday to Friday hours 9am – 5pm. Holidays, 22 days plus stats. A modern, prestige working environment. Pension scheme
To apply for this job please visit definitejobs.co.uk.