Compliance and Certification Administrator

Compliance & Certification Administrator

Contract: Key Account Network

Location: Staffordshire

Hours of work: 40

Contract Type: Permanent

Join our team in the UK, where ISS is committed to delivering high-quality facility services to uphold the integrity and appearance of buildings.

As a key player in facilities management, cleaning & hygiene services, maintenance and building services, catering, security, landscaping, and more, ISS caters to a diverse clientele across the Public, Private, and specialist sectors.

Job Description

Reporting to the Compliance & Certification Team Leader, the Certificate Administrator role is pivotal in ensuring operational and technical compliance.

Your responsibilities include providing and reviewing supporting documentation across various facets of our operations. Join us in maintaining excellence in service standards. If you are detail-oriented and thrive in a compliance-driven environment, apply now to contribute to our commitment to quality and efficiency.

Key Responsibilities

• Monitor compliance documentation, including statutory certifications & record compliance levels & gaps accordingly.
• Identify remedial actions deemed essential in order to retain a compliant status on the equipment / activity / estate
• Track & assign remedial activities progress of response to any such enquiries.
• Liaison between the Compliance analysts/team & the field engineering service delivery teams
• Maintain comprehensive records of all activities and communications carried out in response to each incoming request
• Produce end of work order
• Checking certifications are complete (these affect KPI’s, certs are signed off by engineers once a job is completed)
• Update job complete in CAFM system, attach certs etc
• Complete audits on team members work

Professional and Personal Competencies/Qualifications

• Familiar with IT systems (specific training will be provided)
• Familiar with Microsoft Office applications – especially Excel
• Likely to have up to 3 years business experience, or Level 3 NVQ or Certificate Level of qualification
• Work well under timed pressure

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team on (phone number removed)