Community Support Worker

Salary: £26,000 per year

37.5 hours per week
Trident Group has over 50 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,400 homes in some of the most disadvantaged communities in the Midlands. It employs more than 850 staff, works with many volunteers and provides training places and apprenticeships as part of the employment package. The Group has an annual turnover of more than £26,000 m and owns assets close to £186m.
The Group consists of;
* Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
* Trident Reach, which is a registered care and support charity providing services to those who are homeless or at risk of homelessness, and those who have been victims of domestic abuse across all age groups across the Midlands.
About the role
We currently have roles available working as part of our community support team. We are looking for enthusiastic individuals who can demonstrate the ability to treat others with respect, listen to their needs and understand their emotions. Be Kind, friendly and honest and provide person-cantered and recovery-focused support to adults with mental health needs living in their own homes. The service operates throughout Shrewsbury and the surrounding areas.
We offer an empowering model of support which enables our varied customer group to lead fulfilling and happy lives, participate in their local community, develop independent living skills, and achieve their personal goals and desired outcomes. As well as providing care and support, you will also support customers to achieve their dreams and ambitions.
Shift patterns will be across a 7-day rota and will be a combination of days, evenings, and weekends.
Support Worker Duties:
* Providing 1-1 personalised care and support to customers
* Creating engaging and creative ways to interact with the people you support
* Help with accessing the community and taking the people you support to their appointments.
* Set person-centred goals and agreeing on how to reach them
* Support the running of the home including the cooking and cleaning
* Developing and sustaining professional and trusting relationships with customers
* Travelling between customers’ residences to provide support within their own homes
* Ensure care plans are implemented and updated in line with client needs.
* Liaise regularly with the Trident Management team to ensure central systems are updated
* Ensure any safeguarding concerns are reported in line with organisational guidelines
* Carrying out general administrative duties and housing management tasks.
About you
Relevant experience of supporting people with mental health needs is essential for this role, including the following:
* You will also need to demonstrate a ‘can-do approach’, person-centred values, energy and commitment.
* You will have a strong work ethic and duty of care and be able to contribute to a positive team approach.
* Able to develop good working relationships with customers while maintaining appropriate professional boundaries
* Able to work independently and take initiative while working within Trident policies.
* Able to demonstrate good verbal and written communication skills.
* An understanding and ability to apply in own work practice the principles of equality of opportunity and confidentiality.
* You must have a full clean driving license and access to a car. Mileage expenses will be paid for driving between support sessions.
Benefits of working with Trident Group:
* Free 24/7 counselling and employee support programme,
* Commitment to the paying the Living Wage annual salary of, currently £26,000and 34 days annual leave,
* Company paid enhanced DBS for all staff,
* Specialist and Blended Training and Development to support a range of learning styles
* Enhanced Training that includes Induction Training, Service Specific as well as opportunities to complete a Care Certificate and NVQ/QCF
Applying
All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.
All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.
All roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).