Client Development Manager

Client Development Manager

Job Description

  • Permanent
  • Exeter, UK
  • £45,000 - £55,000 per annum UK / Year

An award-winning, modern-thinking and successful law firm in Exeter are looking for someone to join their Client Services Team, as a Client Development Manager. This role will play a key part of the growth of the business, as well as the ongoing cohesive nature of the different teams within the firm. This person will play a pivotal role in acquiring new clients, identifying opportunities to expand services to existing clients, and supporting legal teams in business development activities. This newly-created position reports directly to the Head of Transformation and Client Delivery, contributing strategically to the firm’s growth objectives.

Tasks will include:

  • Leading business development activities, focusing on both strategic and operational aspects.
  • Coordinating and enhancing existing processes, introducing new projects, and driving organic change to win new relationships.
  • Acting as the interface between legal teams and coordinating actions related to business development.
  • Developing and owning target account plans, managing pipeline discussions, and overseeing action management.
  • Conducting sector research and implementing business development and marketing strategies.
  • Collaborating with legal teams and department heads to identify new sector/market opportunities aligned with the firm’s growth strategy.
  • Representing the firm at internal and external events, articulating key messages, and building and nurturing client relationships.
  • Managing the tender and pitch submission process, working closely with legal teams, creative teams, BD/CX Executive, and external suppliers.
  • Line managing and coaching colleagues in pipeline management, ensuring process consistency and accuracy.

Skills and experience sought:

  • Someone from a Business Development background, although from more of a strategic angle
  • You have experience of managing B2B and B2C business development activities
  • You have excellent interpersonal and communication skills with a strong focus on providing exceptional client care
  • You have experience of managing large teams including coaching, training and mentoring
  • You can present information clearly, accurately and with consideration of a range of audiences (verbally and in written form)
  • You are highly organised, motivated, accurate, proactive and committed to meeting deadlines while remaining calm under pressure.
  • You are used to working in a busy and highly professional driven environment, including being proficient using Word, Excel and Outlook.
  • Experience (with proven success) of business pitches and public sector tenders would be an advantage.

Hours and Benefits:

  • 25 days holiday + birthday off + bank holidays
  • Hybrid working model
  • Exciting company bonus scheme
  • Life assurance
  • Private medical insurance
  • Enhanced maternity / paternity pay
  • Cycle to work scheme
  • Company choir group
  • Charitable fund raising events and office days
  • Office Table Tennis
  • Eye care vouchers
  • Free annual flu-vaccinations
  • Mentoring programme
  • Study leave
  • Three days volunteering leave each year
  • B – Corporation Qualified Business
  • And more…

To apply, please submit your application or alternatively please contact James at Aspiria Recruit (contact details on the Aspiria Recruit website)

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