Client Development Manager

An award-winning, modern-thinking and successful law firm in Exeter are looking for someone to join their Client Services Team, as a Client Development Manager. This role will play a key part of the growth of the business, as well as the ongoing cohesive nature of the different teams within the firm. This person will play a pivotal role in acquiring new clients, identifying opportunities to expand services to existing clients, and supporting legal teams in business development activities. This newly-created position reports directly to the Head of Transformation and Client Delivery, contributing strategically to the firm’s growth objectives.

Tasks will include:

• Leading business development activities, focusing on both strategic and operational aspects.
• Coordinating and enhancing existing processes, introducing new projects, and driving organic change to win new relationships.
• Acting as the interface between legal teams and coordinating actions related to business development.
• Developing and owning target account plans, managing pipeline discussions, and overseeing action management.
• Conducting sector research and implementing business development and marketing strategies.
• Collaborating with legal teams and department heads to identify new sector/market opportunities aligned with the firm’s growth strategy.
• Representing the firm at internal and external events, articulating key messages, and building and nurturing client relationships.
• Managing the tender and pitch submission process, working closely with legal teams, creative teams, BD/CX Executive, and external suppliers.
• Line managing and coaching colleagues in pipeline management, ensuring process consistency and accuracy.

Skills and experience sought:

• Someone from a Business Development background, although from more of a strategic angle
• You have experience of managing B2B and B2C business development activities
• You have excellent interpersonal and communication skills with a strong focus on providing exceptional client care
• You have experience of managing large teams including coaching, training and mentoring
• You can present information clearly, accurately and with consideration of a range of audiences (verbally and in written form)
• You are highly organised, motivated, accurate, proactive and committed to meeting deadlines while remaining calm under pressure.
• You are used to working in a busy and highly professional driven environment, including being proficient using Word, Excel and Outlook.
• Experience (with proven success) of business pitches and public sector tenders would be an advantage.

Hours and Benefits:

• 25 days holiday + birthday off + bank holidays
• Hybrid working model
• Exciting company bonus scheme
• Life assurance
• Private medical insurance
• Enhanced maternity / paternity pay
• Cycle to work scheme
• Company choir group
• Charitable fund raising events and office days
• Office Table Tennis
• Eye care vouchers
• Free annual flu-vaccinations
• Mentoring programme
• Study leave
• Three days volunteering leave each year
• B – Corporation Qualified Business
• And more…

To apply, please submit your application or alternatively please contact James at Aspiria Recruit (contact details on the Aspiria Recruit website)