Cleaning Supervisor

JOB TITLE: Cleaning Supervisor

LOCATION: North London / Wembley, Neasden and Enfield areas; East London/Hainault area

CONTRACT: TfL Depots Division

PAY RATE: £12.95 per hour

ROLE OVERVIEW AND PURPOSE

Problem solving operational support as directed by SCM (senior contract manager)/SOM(senior operations manager). Multi skilled and flexible this role will at time cross over from operational support to administrative support with a major focus on staff welfare and engagement being a pivotal part of the role. Resolving FQMS noncompliance support, re briefing, coaching and with a can-do attitude ensuring standardisation across group lines is achieved. An agile and flexible approach is a key responsibility as this role will involve communication across several stakeholders. SCM holiday/absence cover will be a key responsibility and form a path into the SCM position with a development plan running adjacent to day-to-day responsibilities for the successful candidates. Staff management liaison support ensuring that new starters are fully inducted into ABM and their journey from post interview through to successful completion of probation is as seamless as possible.

KEY RESPONSIBILITIES

• To attend to various sites to implement LEAN actions, and find solutions for failing FQMS attributes as directed by the SOM.
• Be innovative in fault analysis and fault resolution and engaging with site based staff for the practical solutions.
• Supporting employee elated administrative work such as return to work meetings with team members, including recording of relevant data on TMG (team member gateway platform).
• Employee relations support, such as note taking and/or supporting and conducting various informal and formal meetings in line with company procedures.
• Liaise with relevant stakeholders on the newly recruited staff, track, and licence/Area A/PTD attendance.
• Hold briefing sessions as required.
• Cover in the absence of SCMs.
• Liaise and organise the FAST team into most productive areas, ensuring they are adequately supervised on site.
• Conduct ad hoc stock take at the request of the GM.

REQUIRED SKILLS AND EXPERIENCE

Literate, numerate and competent with Microsoft outlook, TEAMs, word, excel, PowerPoint, and power B I will be a necessity. Outgoing and with good communication skills the ideal candidate should act with great integrity and humility and always live the ABM values, challenging others, speaking up when necessary and a good listener with a flexible can-do attitude, willing to develop themselves and others.

Essential

• Clear communication skills
• Clear written and spoken English.
• IOSH or approved H&S qualification
• Excel, Teams and Word proficient
• Full UK Driving Licence
• Upon appointment a DTA (track safety compliance training) licence would need to be obtained.

Benefits

We’re proud to offer a great range of benefits including:

• Free Travel across the TfL network
• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access to Lifeworks, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit (url removed).

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.