Claims Admin Apprentice

My client is a well established and well regarded business within the professional services sector.

With impressive growth plans imminently, they now have a vacancy for an Apprentice to join the Claims Department.

Working from the offices in Leicestershire, you will report to the Head of Claims and be given full on the job training whilst also studying towards an NVQ in Business Admin.

Duties:

• Be First line telephone support, answering calls and directing to the correct person within the Claims Department, or to the correct internal department
• Understand and interpret the basic common terminology used by insured clients and brokers / intermediaries in regards to a claim in order to deal with general queries
• Issuing of all new claim form requests / Setting up all new claims
• Other administration duties as required
• Uphold and act in accordance to the company vision, mission and values
• Achieve the departmental objectives and KPIs
• To personally act in the best interest of the company

Applicants must have an excellent telephone manner as 75% of the time will be spent in communication with clients via the telephone.

A good level of IT Literacy and high level of accuracy is also key as you will be regularly using company’s IT Systems, Database and Accounting Software.

This role is very much an entry point into a fun, energetic team with great scope for short and long term development.

A basic salary of up to £26,000coupled with excellent benefits awaits.

FRS strives to be an equal opportunities employer, and is committed to treating all applicants alike. FRS does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.