Children’s Centre Data Officer

Purpose:
To provide a business administrative service to a professional / operational service area.

Accountabilities:

.Database maintenance – access and update relevant databases and generate reports for management information.

.Create more complex documents, reports, correspondence etc. from the
information provided, using standard formats and software.

.Organise and maintain records and documents using the appropriate council process / system. Ensuring all new family’s details are registered.

.Communicate effectively with internal staff and / or external customers/ service users. Act as point of contact for the service. Resolve problems, within scope of role, escalating to line manager as required.

.Provide support to junior and all other staff where appropriate to managing data.

.Carry out all duties and responsibilities with reasonable care for the health and safety of self and others and report any potential hazards or unsafe practices to line manager.

.Act in accordance with all policies and procedures which apply to the job and understand the reasons for this.

.Coordinate the monitoring of the Children’s Centre/s programme of
services by ensuring up load new events as required.

.Provide reports on the performance of the Children’s Centre/s (includes Ofsted inspections). Creating new reports as required. Includes any other data requests as required.

.Analyse the monitoring reports and identify gaps for improvement.

.Assist all staff within the centre with accurate data entry.