Care Liaison Advisor

Care Liaison Advisor

CHS Healthcare (Part of Acacium Group)

Royal Cornwall Hospital, Truro

6 Months Fixed Term Contract, Full Time Monday – Friday

£23,500 per annum

Unlock your potential:

Are you organised, personable and passionate about helping people? If you enjoy building relationships and thrive off delivering exceptional levels of customer service- then look no further!

Due to the growth of the business, we are expanding our team and looking for a Care Liaison Advisor to join us at one of our hospitals based in Truro, where you will play a key role in the success of the company. As a Care Liaison Advisor, you will work closely with the hospital discharge teams and care homes to support with sourcing the best packages of care for our clients. This is an incredibly rewarding job opportunity, as you will be working towards a quick and safe discharge plan, helping families who are often under high levels of stress.

CHS Healthcare is a trusted provider to the NHS since 1995, we are the UK’s largest independent provider in hospital discharge management and continuing healthcare services across all four NHS regions in England. We are a dynamic and expanding company, bringing together the NHS, social care, providers and families to provide a committed and patient focused service.

A career with CHS offers endless opportunities and career development within a global organisation. We put people at the heart of everything we do and each and every one of our employees plays an important part in our success.

Every day you will…

• Source both short term and long-term care home packages of care for clients working towards a quick, safe and correct discharge plan for patients
• Liaise with care homes, care agencies, senior health and social care staff, patients and their families
• Meet and work with families in a sensitive and empathetic way
• Provide and communicate updates and act as the link between discharge teams, local authority, clients and care providers to ensure the successful delivery of a high-quality service whilst ensuring discharge happens within set timescale

What’s in it for you?

We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:

• Dedication to developing you and your career- we can give you the tools, guidance and support you need to be successful
• Progression and development opportunities within a global business made up of over 23 different brands- there are no limits for you!
• Endless learning & development opportunities at your fingertips, including fully funded qualifications
• Gym Flex- discounted gym memberships, UK-wide
• Regular events and incentives
• Discounted Tastecard membership
• Reward Portal, offering discounts on shops, restaurants and bars
• Free flu vaccinations
• Cycle to Work scheme
• Life Assurance, Critical Illness Cover and Private Medical Insurance
• Annual company holiday for top performers

Join us and make a difference!

If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do – Putting People First, Always by your Side, Driven by Excellence.

Join us and play a key part of shaping the future of society and improving people’s lives!

To thrive in this role you must ideally have…

• Previous customer service experience with excellent written and verbal communication skills
• Previous administration experience with good attention to detail
• The ability to organise and prioritise workload effectively
• A full UK driving license and access to your own vehicle

Our Inclusion Commitment:

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.