Care Coordinator

Join Coastal Homecare and be at the heart of someone’s care!

Coastal Homecare are looking to appoint a Care Coordinator to join our thriving team operating from our Hove Branch. We are growing and as a result now have a great opportunity for somebody who is passionate about care who wishes to progress with a genuinely caring company.

Job Role

Reporting to the Registered Manager and working closely with your carers, you will make sure that every customer gets the quality of care that they deserve.

As care coordinator you will be responsible for rota planning and briefing carers prior to their care calls and managing customer visits when required.

You will also support your manager with the recruitment of new carers and managing compliance.

Put simply, you’ll help to make sure that your colleagues and customer received the best possible services possible.

Principle Responsibilities:

· Supporting the day-to-day running of the branch and ensuring compliance with all requirements of CQC via rostering, recording and reporting.

· Preparing staff rosters to ensure proper continuity in the delivery of care using an online roster system. Ensuring these rosters, and all changes, are properly communicated to customers and care workers. Re-allocating shifts as necessary, to cover staff absences.

· Accepting changes to visits as requested by customers, their friends and relatives.

· Accepting new packages from a variety of referral routes.

· Supporting business development by providing all relevant information and leaflets to prospective new customers and visiting them in their home to discuss their requirements.

· Taking an active part in on call and emergency care responsibilities as required.

· Delivering personal and non-personal care to customers if necessary.

· Forward planning for care workers ensuring that there is adequate staff coverage so as not to cause interruption to daily operations.

What we offer:

· Paid holiday

· Free uniform

· Opportunity to study for Diploma in Health and Social Care

· Roles are subject to DBS checks (free)

· Exceptional support from our well-established office staff and existing care assistants

Personal Specification

· Good communication and computer skills

· Experience in domiciliary homecare

· Staff rostering experience

· Be able to deal with potentially stressful, deadline driven situation.

· Be able and willing to be part of an paid on-call rota

Job Information

· Job title: Care Coordinator

· Paid On Call

· Salary: up to £28,000 depending on experience.

· Job Location: Hove

· Reporting to: Registered Manager

· Working Hours: Full Time

· Care Coordinator / Homecare Coordinator / Care Co-ordinator / Care Co ordinator / Rota Lead

Job Types: Full-time, Permanent

Salary: Up to £28,000.00 per year